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Frequently Asked Questions

Some things you might want to know when using Raptor Services.
Browse through the most common questions or contact us at +45 3136 7298 or support@raptorsmartadvisor.com
Considerations before buying
What is personalization?
Why should I use Raptor?
Raptor Services is premium personalization, and in terms of technology we are top 3 in the world. Raptor has helped hundreds of customers create personalized experiences for their users and has helped customers drive substantial improvements to business outcomes. Check out our customer cases for examples.
Can Raptor integrate with my website platform, ESP, mobile app, and search engine?
Can Raptor track behavioral data on my subdomains?
Will Raptor sign a mutual Non-Disclosure-Agreement?
Being a customer at Raptor Services
Which services can Raptor provide?
We provide the following services:
• Customer Data Platform
• Website Recommendations (Products, Content)
• Search Personalisation (Products, Content, Brand, Category)
• Email Recommendations (Products, Content)
• Behavioral Triggers (Automations such as Abandoned Basket and Product Interest)
• Merchandising Center
• Data Synchronization (POS)
What support does Raptor offer?
Our support can be reached by calling +45 3136 7298 24/7 or by sending an e-mail to: support@raptorsmartadvisor.com
How reliable is Raptor?
How does Raptor send out email on my behalf?
Basic functionality
Can Raptor Increase my visitor engagement?
Does Raptor improve customer experience?
Personalized content and offers are more appealing to costumers, providing a better experience, which leads to lower bounce and exit rates — and more time on site.
Does Raptor increase conversions?
Read more about Why Personalization is essential for your business here
Can Raptor increase my customer lifetime value?
Why is personalization important?
How does personalization work?
How do I know personalization is successful?
How do I personalize experiences for anonymous visitors?
Data and compatibility
Will my data be secure and private?
Who owns my data?
Is my performance data kept private?
Can Raptor integrate with other tools and platforms?
Can Raptor utilize offline data, such as offline transactions from physical stores or lead data from sales teams?
Pricing
What does the pricing structure consist of?
Each service (Web and Search, Email and Automations) consists of a license and maintenance fee, as well as a traffic fee based on usage. Customer Data Platform, Merchandizing, and Data Synchronization solely consist of a license.
What happens when I exceed the current volume of my traffic step?
Is price the most important factor to consider when choosing a SaaS?
ROI is much more important than price itself. Make sure you have a substantiated estimate of your return on investment.
Read this blog post on how buying too cheap is the most expensive decision.
Can Raptor integrate with other tools and platforms?
Does Raptor have a partnership Program?
Raptor collaborates with a range of trusted Solution-, Paid Media-, and Technology Partners, to help our customers maximize their online business with the intelligent use of data that Raptor enables.
Learn more about our partnerships visit her
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