Stay up-to-date with the latest releases
Release Notes
This page is a full rundown of the most recent releases and features in Raptor Services – from new tools to simple adjustments.
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New Features & Updates
2025
Dedicated Merchandising Destination
Great news for Merchandising users! Perhaps you’ve already noticed, but Raptor recently launched...
Trust Center Update + Right-to-be-forgotten endpoint
We have made two important updates to the Trust Center: The Trust Center is now split into...
2024
New Control Panel Interface
Next time you log into the Raptor Control Panel, things might look a little different. But don’t...
Profile Unification Analytics
Profile Unification offers an Analytics feature, providing CDP users a better understanding of their identifiers, how they overlap, and how they grow over time.
Merchandising Reporting
The new Reporting feature provides valuable metrics to assess and optimize the performance of your campaigns.
Build audiences directly from the CLV Matrix
Now you can finally build audiences directly from the Customer Lifetime Value Matrix.
Upgrade: Customer Lifetime Value Model
New upgrade CLV ModelWe are happy to announce a significant upgrade to the Customer Lifetime Value...
2023
Better overview and self-service in Profile Unification
What's newWe are excited to announce the addition of a new overview and improved...
Raptor is ISAE 3000 Type II certified
New certification ISAE 3000 Type IIRaptor Services is pleased to announce that we have...
Single Customer View
Understand your customersWe are excited to introduce the Single Customer View within our Customer...
Raptor Search is ready to use in the Control Panel
Get started Raptor Search PersonalizationIt's finally here - Raptor Site Search! The customer...
Audience Builder: Build audiences based on future events
Future eventsThe Audience Builder in the Raptor CDP now allows you to build audiences based...
New Dataflow Overview in the Data Manager
New overview Data ManagerThe Data Manager in the CDP has been updated with a new overview of your...
The Personal Shopping Assistant
Get ready! We are releasing a brand-new module that delivers the most precise recommendations on...
New metrics view for Audience Insights
our newest update gives you even more detailed insights to enrich your audience building!
2022
Major update to the recommendation setup pages
Recommendation pages New layoutDid you notice some big changes on the recommendation setup pages?...
New updates in CDP, Data Manager, and Trust Center
Updates September 2022We have developed a bunch of new updates that make things easier when...
2 more steps to keep you safe
Get started with Two-Factor AuthenticationFrom June 22nd, we’re going to ask for 2-step...
Find the most valuable customers with CLV
New feature Customer Lifetime Value Model (CLV)Raptor Services are proud to release our Customer...
Upgrade in Raptor’s algorithm improves recommendations significantly
Learn all about the new Update in the i2i-algorithmAll our customers will now experience a...
Improved data security with the Trust Center
Release Note Improved data security with the Trust Center Raptor Services now has a Trust Center –...
2021
Now you can clone audiences in the Audience Builder
Clone audiences to release time and reduce the risk of making manual mistakes in Raptor’s control panel.
CDP News: Type-Ahead in the Audience Builder
Type-Ahead in the Audience Builder Next time you use the Audience Builder within the CDP, you will...
CDP News: New tag options in Audience Builder
Now the Audience Builder within the CDP has more options to organize either by tags or through properties.
Menu in the Control Panel – an overview of all your Raptor solutions
What has changed? Raptor’s Control Panel has a new menu. Now all solutions are presented in...
Beta Release: Data Manager is now available for CDP
What is new? The Data ManagerThe Data Manager is a self-service tool that supports data from all...
New Layout Designer for Web and Email Advisor
We have launched a new Layout Designer in the Recommendation Engine.
2020
Merchandising Center integration to CDP
You can now combine the product control of our Merchandising Center and the advanced audiences from our Customer Data Platform.
Upgrade of the CDP Audience Builder
The Audience Builder is the core element of our Customer Data Platform, and we have now improved the UX of numerous features of the Audience Builder within our Customer Data Platform.
Product Set Campaigns
Within our Merchandising Center solution, we have launched a new section called Product Set Campaigns.
Raptor available in Google Tag Manager Community Template Gallery
This means that it has become a lot easier to implement Raptor on your website since our template is now available in the Template Gallery.
Disable Statement and Block
You can now disable statements and blocks within your build audiences.