Guide: What customers expect of your
Site Search
7 common mistakes – and how to fix them
A simple search can be a visitor’s first step into your store – or their last.
In fact, your site search engine can be more of a hindrance than a help.
More than 42% of all site search tools don’t meet the basic requirements. And up to 80% of customers admit to leaving an online store due to a poor search function.
Is your site search helping your customers – or losing them?
This guide is designed to help you identify and address the most common pitfalls in site search design and functionality.
By downloading this guide, you’ll get:
- Insights into customer expectation: Understand what your visitors expect when they use your site search and why many leave when their expectations aren’t met.
- Actionable strategies: Learn how to fix the 7 most common site search mistakes that frustrate users and drive them away from your store.
- How to choose the right solution: Get to know the most common types of site search tools available – and how to choose the right one for your business.
Don’t let a poor search experience destroy your conversion rate.
Download our guide and start creating a site search experience that helps visitors find what they’re looking for – and keeps them coming back.
