7 concrete usecases

How Major European Retailers Excel at Omnichannel

Jun 28, 2023 | E-books & Guides

raptor services omnichannel usecases

Free guide with 7 common Omnichannel Pitfalls
– and how to solve them using customer data

Picture this: a staggering 75% of consumers navigate through more than one channel during their customer journey.

And they spend around 4% more in-store and 10% more online than single-channel shoppers. Consumers are well-versed in the many different channels and what they do – and that puts pressure on your omnichannel setup.

Yet, creating an omnichannel strategy continues to be a struggle for even the most experienced players in the field.

These are just some of the typical headaches:

  • How can each channel be used to encourage sales?
  • What channels should be your priority, and how do you connect them?
  • And – importantly – where do you even begin when your omnichannel strategy is just being defined?
“Marketing campaigns using 3 or more channels earned a 496% higher order rate than single-channel campaigns”

– Omnisend

single channel vs omnichannel<br />
In this guide, we unravel 7 of the most common omnichannel pitfalls – and how to solve them to perfection.

They’re concrete, tangible, and based on real examples from omnichannel frontrunners, including Imerco, Shoe-D-vision, Plantorama, and GolfExperten. All to give you a clear idea of the steps you should take to create a more streamlined customer experience.

So, whether you’re a seasoned e-commerce expert or just beginning your omnichannel adventure, get ready to crumble some data silos and turn omnichannel pains into gains!

Download the free guide!

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