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Tech

IT Supporter

Information

Deadline:
We process applications on an ongoing basis

Type:
Fulltime

 

Team:
Tech

Workplace:
HQ, Åboulevarden 37, 4th fl., 8000 Århus C. 

The job

As our first and only IT supporter, you will be the ultimate problem solver and go-to person at our office. You will have a central position in our daily office set up, working across all departments. You can expect a varied everyday life, and the possibility to improve and develop yourself – both personally and professionally.

You will work from our headquarters in Aarhus, but you will cover the support of all of our offices. If you find it relevant and would like to go see the world, there could be travels to our offices in Copenhagen, Stockholm, Oslo, Paris, and Romania. 

Your tasks

It will be your overall responsibility to maintain procedures that require technical support , and your tasks can vary from day to day, so prioritization is key.  In the daily onsite office support, you will be troubleshooting and resolving software and hardware issues. You will assist and guide colleagues through the process to resolve technical problems, e.g.  with meeting room conference systems, dashboard TVs, and more. You will also be responsible for the IT set-up when we on and off-board colleagues as well as purchasing equipment. Depending on your skills and interests, you can also be helping out with tasks within IT security and server management (Azure). 

What we expect

We expect that everyone takes ownership of their job and strives to complete the work of running the business with a ‘can do’ attitude. We believe that curiosity, independence, drive, and creativity are just as important as experience.  

Maybe you have an education within IT, or maybe you’re an autodidact IT-wizard, who knows a thing or two (okay, maybe more) about hardware, software, systems (Office 365) and everything in between.  

The team

We value teamwork highly and we believe the best workplaces are created when we work together. In your daily operations, your contact surface will be broad and you’ll have people coming to you for help. And if need to, you can find qualified sparring and support among your colleagues within our tech department. 

Join Raptor

At Raptor, you will have the opportunity to grow with us on our entrepreneurial journey. As employees we are our own true bosses – we are in charge of developing and exploring our skills and creativity. Our business structure is flat and straightforward, and we consider ourselves close colleagues that find joy in challenging each other. Working at Raptor Services, we make sure that it’s both equally fun and challenging, and as our IT-wizard, we hope you will be a part of that.

Cutting-edge tech

You get to be in the front zone of AI-technology, data-driven machinery, and cutting-edge technology 

International

You get to join the international expansion. In the last year we have opened offices in Stockholm, Paris and Amsterdam 

Quality & healthy food

You get a fantastic brunch and lunch, and you get to reach your 600 grams of fruits every day 

Lots of passion

You get to be part of something big, with a bunch of passionate people around you 

About Raptor Services

Raptor Services is a Danish founded company within personalization and Customer Data Platforms. Our personalization tool uses advanced algorithms, datamining, and machine learning, and creates the foundation for a true omnichannel customer experience.

Having a market leading tool for personalized product or content recommendations, we serve more than 300 enterprises and ambitious customers all over the world.

Our data platform collects, learns, and recognizes each individual and their interactions – making it possible for marketers to present relevant content and products based on consumer behavior across platforms and channels. With our Customer Data Platform, it is possible to act on collected data, giving the user the personal and relevant experience they expect.

Our headquarter is located in Aarhus, where it all began, and we have recently opened new offices in Copenhagen, Stockholm, Paris, Oslo and Bucharest. Our plan is to expand and to include more markets and offices internationally.

Are you the right candidate?

Do you want to join us in building the world’s best personalization software?
Apply now. We can’t wait to meet you.

Apply here

Please send us your CV and a short description of your motivation. We are looking forward to hearing from you!

Questions?

Recruitment Manager
Anne Fredberg
+45 25 83 88 16
afr@raptor.dk
Chief Programmer
Henrik Drachmann
+45 27 89 86 62
hdr@raptor.dk